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Privacy Policy

This Privacy Policy aims to inform you transparently about how we collect, process, and protect your personal data through this website or other channels such as telephone, email, or postal correspondence.

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1. Scope of the Policy

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This Privacy Policy applies to personal data collected by Zhafira Education from our customers, suppliers, information requesters, job applicants, and third parties when the processing is necessary and lawful for the performance of our activities.

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2. Data Controller

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ZHAFIRA EDUCATION by Francesca Pietrella – Sole Proprietorship
VAT No.: 04685260277
Registered Office: Via Riccardo Zandonai 12 – 30174 Venice Mestre (VE), Italy
Email:info@zhafiraeducation.com
Phone: +39 041 3022896
Mobile/WhatsApp: +39 375 82 02 394

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3. Types of Data Collected

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Data provided directly:
We collect personal identification data such as name, address, telephone number, email address, or username when provided via contact forms, purchases, user registrations, or for managing commercial relationships.

Payment data:
Bank or credit card details, if provided for online purchases, are transmitted exclusively through secure payment platforms and are not stored or processed directly by Zhafira Education.

Automatically collected data:
IP addresses and technical data are collected automatically to ensure website security, analyze site visits, and improve the website. These data do not allow direct identification of users. For more information, please see our Cookie Policy.

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4. Purpose of Processing

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Personal data are processed for the following purposes:

  • To respond to information requests.

  • To manage and fulfill commercial relationships.

  • To send communications about our products, services, offers, and promotions, only with your explicit consent.

  • To conduct surveys to improve customer satisfaction and our services.

  • To provide online technical assistance and support.

  • To manage job applications and recruitment processes, including reference checks, based on your consent.

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5. Legal Basis for Processing

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Processing is based on:

  • Performance of a contract or pre-contractual measures (e.g., order fulfillment).

  • Explicit consent for promotional communications.

  • Legitimate interest to improve services and manage commercial relationships.

  • Consent for recruitment processes.

You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

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6. Data Retention Period

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  • Data related to information requests: retained until the request is fulfilled.

  • Data related to technical assistance and commercial relationships: retained for the duration of the relationship and thereafter as required by law.

  • Data used for marketing purposes: retained until consent is withdrawn.

  • Candidate data: retained for up to one year after application or, if hired, for the duration of employment and the mandatory retention period.

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7. Data Sharing

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Your data may be shared with our partners and collaborators within the European Union and, where necessary, the United States, solely for the purposes described above and in compliance with data protection regulations.

8. Data Security

Zhafira Education implements appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, including the management of passwords for user accounts.

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9. Your Rights

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You have the right to:

  • Access your personal data.

  • Rectify or delete inaccurate or unnecessary data.

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

To exercise your rights, please contact us by email at info@zhafiraeducation.com or by postal mail to Via Riccardo Zandonai 12, 30174 Venezia Mestre (VE), Italy, attaching a copy of a valid ID document.

If you believe your data protection rights have been violated, you may lodge a complaint with the competent Data Protection Authority.

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10. Changes to the Privacy Policy

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This Privacy Policy is effective as of June 2025 and may be updated from time to time; updated versions will be published on our website.

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